Order Management
Order management is the screen where you can centrally track all SSL certificate orders placed through SSL Chef. Unlike the order list within domain management, this screen displays orders for all domains in a single list.
Order List
On the order management screen, all SSL orders associated with your account are listed in a detailed table. The following information is displayed for each order:
| Field | Description |
|---|---|
| Order No | Unique tracking number for the order |
| Domain | The domain the order belongs to |
| SSL Certificate | The SSL certificate product ordered |
| Order Date | The date the order was created |
| Amount | The order amount |
| Order Status | The current status of the order |
Advanced Search
The order list includes advanced search and filtering capabilities. With these features, you can:
- Search by domain name
- Filter by order status
- Narrow down by date range
- Filter by SSL product
Order Statuses
Your orders can be in one of the following statuses:
| Status | Description |
|---|---|
| Pending | Order received, processing has not started yet (usually due to insufficient balance) |
| Processing | Order is being processed, submitted to the certificate authority |
| Awaiting DCV | Waiting for domain validation |
| Completed | Certificate has been successfully obtained and installed |
| Cancelled | Order has been cancelled |
| Failed | An error occurred while processing the order |
Overview
The order management screen provides a general summary of your SSL Chef usage:
- Total order count — The total number of orders on your account
- Active orders — Tracking of orders currently being processed
- Completed orders — Certificate orders that have been successfully installed
- Order history — A complete record of all your past orders
This screen is especially useful for users managing multiple domains and servers, providing a single point of monitoring for all SSL operations.